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Q: Is Watcha streaming suitable for various types of devices?

A: Any device that supports video streaming will support the Watcha stream.


Q: Who is able to view an event?

A: Anyone with an Internet connection.


Q: Will the streaming adapt to bigger and smaller screen sizes?

A: Yes, the video is adapted to your screen size, but the quality of the video depends on the speed of your connection. We recommend 2Mbps or higher.


Q: What internet browser will I need to use to access Watcha streaming?

A: Watcha streaming is only available on your tablet or smart phone's default browser.


Q: Do I need any third party software to use Watcha?

A: No you don’t need any third party software for Watcha.


Q: What is the quality of the live broadcast streaming transmission?

A: All our footage is filmed in High Definition. However, the video will be adapted for your device and may be limited by your connection speed.


Q: What will the quality of the picture be that I view on my screen?

A: Picture quality is determined by your connection speed.


Q: What amount of data is used for viewing the streaming?

A: Streaming allows you to watch a section of a video without downloading the entire clip and thus only use a fraction of the data compared to downloading an entire video.

Streaming does however use more data than regular internet browsing, so we encourage the use of WIFI hotspots and uncapped data packages.


Q: If I miss a live stream, can I watch it later?

A: Yes. All events are stored and are available to be viewed at a time suitable to you.


Q: What personal data does Watcha capture when I use the streaming?

A: None.


Q: How will I make payments?

A: Payment are made through Payfast, Apple pay (on IOS Devices) or by using an SMS Shortcode (SMS's charged at R30 per sms).


Q: How do I use SMS to make payments

A: (Coming soon) You can make payments by sending the word Watcha to 42030. Each SMS will cost R30. If you've provided your cellphone number to Watcha, we will automatically add the Credits to your Watcha profile. If we do not have your number, we will SMS a voucher number to you, which you can redeem on Watch.


Q: Who is able to view an event?

A: Anyone with an internet connection.




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